Improve
Technical Assistance
Coordinate field support, integration troubleshooting and issue resolution across the State
Open Issues
38
Critical
4
In Progress
21
Resolved
186
Overdue
7
Support queue
Technical assistance requests across facilities and programmes
| Ticket | Facility | LGA | Issue | Severity | Status | Assigned | Opened |
|---|---|---|---|---|---|---|---|
| #TA-00482 | Karu PHC | Nassarawa | EHR unable to send FHIR Encounter resource | High | In Progress | Integration Team | 22 Sep 2026 |
| #TA-00477 | Fagge PHC Centre | Fagge | Connectivity outage blocks daily synchronisation | Critical | Open | Connectivity Support | 21 Sep 2026 |
| #TA-00461 | Kumbotso General Hospital | Kumbotso | LIS code mapping requires review | Medium | Resolved | Terminology Team | 18 Sep 2026 |
| #TA-00454 | Dawakin Kudu PHC | Dawakin Kudu | Assessment tablet missing offline sync package | Medium | In Progress | Field Support | 17 Sep 2026 |